Refund policy

90-Day Returns Policy

We understand that sometimes things don't go as planned. That's why we offer a 90-day return policy.

You have 3 months after receiving your item to request a return.

You’ll also need the receipt or proof of purchase.

Upon the successful completion of your return, a full refund will be issued to you.

How to Initiate a Return

To start a return, please contact us first at info@bikybikes.com. We'll promptly provide you with a return shipping address.

Please note that we can only accept items for return if you've contacted us in advance.

Items sent back to us without prior authorization will not be accepted.

Refunds

Once we receive and inspect your return, we'll notify you regarding the approval status of your refund. If your return is approved, the refund will be automatically processed through your original payment method. Please allow 3-5 business days for us to process the refund upon receiving your shipment. Keep in mind that it may take some time for your bank or credit card company to finalize the refund.

Return Shipping

Return shipping is on us. Once your return is approved, we email you a prepaid return shipping label to download and print. If there is a product defect, you received the wrong item, or your item was damaged during shipping, please email us at info@bikybikes.com with pictures or videos so we can resolve it quickly.

If you have any questions or require further assistance with your return, please don't hesitate to reach out to us at info@bikybikes.com.